Linux Support

Linux Support and Administrationin Raleigh-Durham, NC

Professional Linux server administration, security hardening, and technical support for businesses running Ubuntu, RHEL, Rocky Linux, Debian, and other distributions. PTG provides 24+ years of hands-on Linux expertise to Raleigh-Durham organizations that depend on Linux for web hosting, databases, application servers, containers, and AI workloads. Our team led by Craig Petronella (CCNA, CWNE, DFE #604180) delivers the deep system-level knowledge your infrastructure demands.

CMMC Registered Practitioner Org|BBB A+ Since 2003|24+ Years Experience
Services

Linux Administration Services

PTG provides expert Linux support for production servers, development environments, and cloud infrastructure across on-premises data centers and all major cloud platforms.

Server Administration

Installation, configuration, patching, and performance tuning for Linux servers running web (Apache, Nginx), database (MySQL, PostgreSQL, MongoDB), email (Postfix, Dovecot), and custom application workloads. PTG handles kernel tuning, systemd service management, LVM/ZFS storage, and cron scheduling for production systems that must run reliably around the clock.

Security Hardening

Firewall configuration with iptables/nftables, SELinux and AppArmor mandatory access control policies, SSH key-only authentication, fail2ban intrusion prevention, CIS benchmark compliance, and vulnerability management with automated scanning. PTG aligns Linux hardening to CMMC, HIPAA, and NIST 800-171 requirements for regulated environments.

Migration and Containerization

Migrate workloads from Windows or legacy Unix to Linux, deploy new servers, and containerize applications with Docker and Kubernetes. PTG handles application dependency mapping, compatibility testing, data migration, and parallel operation during cutover to minimize risk and downtime.

Monitoring and Support

24/7 monitoring of Linux servers with proactive maintenance, automated patch management, log aggregation, and rapid incident response. PTG uses Nagios, Zabbix, or Prometheus-based monitoring to alert on CPU, memory, disk, and service health before problems impact users. Our managed IT SLA guarantees response times for critical issues.

Workloads

Linux Workloads We Manage

Linux powers everything from small business websites to enterprise AI infrastructure. PTG supports the full range of production workloads.

Infrastructure

  • Web servers (Apache, Nginx, Caddy) with SSL/TLS certificate management and load balancing
  • Database servers (MySQL, MariaDB, PostgreSQL, Redis, MongoDB) with replication and backup
  • Email servers (Postfix, Dovecot) with spam filtering, DKIM, SPF, and DMARC configuration
  • File servers (Samba, NFS) for cross-platform file sharing in mixed Windows/Linux environments

Modern Workloads

  • Docker and Kubernetes container orchestration for microservices and DevOps pipelines
  • AI and machine learning workloads with NVIDIA GPU driver management and CUDA configuration
  • CI/CD pipeline servers (Jenkins, GitLab Runner, GitHub Actions self-hosted) for development teams
  • VPN and network infrastructure (WireGuard, OpenVPN, strongSwan) for secure remote access
Distributions

Supported Platforms

Ubuntu Server 22.04/24.04 Red Hat Enterprise Linux 8/9 Rocky Linux / AlmaLinux Debian 11/12 SUSE Linux Enterprise Amazon Linux 2023 NixOS Arch Linux
FAQ

Linux Support Questions

Do you support cloud-hosted Linux servers?

Yes. PTG manages Linux servers on AWS (EC2, ECS, EKS), Azure, Google Cloud, DigitalOcean, Linode, and private hosting providers in addition to on-premises installations. We handle provisioning, hardening, monitoring, and ongoing management regardless of where your servers are hosted.

Can you help migrate from Windows to Linux?

Yes. PTG evaluates your workloads, identifies application dependencies, recommends the right distribution, plans the migration, and handles the transition with minimal downtime. We test application compatibility on Linux before production cutover and maintain rollback capability throughout the process.

Do you provide emergency Linux support?

Yes. PTG provides emergency response for Linux server outages, security incidents, kernel panics, filesystem corruption, and critical performance degradation. Call (919) 348-4912 for immediate assistance. Most remote issues are diagnosed and resolved within hours.

Can PTG manage Linux alongside our Windows servers?

Absolutely. PTG manages mixed environments as a single managed IT engagement. Your Linux servers, Windows servers, network equipment, and cloud resources all receive the same proactive monitoring, patching, and support under one contract.

Do you support Linux for AI and GPU workloads?

Yes. PTG configures Linux systems with NVIDIA GPU drivers, CUDA toolkits, Docker with GPU passthrough, and AI frameworks. We manage GPU-accelerated Linux servers for machine learning training, inference, and rendering workloads in our clients' on-premises data centers and cloud environments.

Get Started

Expert Linux Support for Your Business

Contact PTG for a consultation. We assess your Linux environment, identify optimization opportunities, and recommend the right support plan for your infrastructure.

Hear from our clients

Carl Anderson testimonial

"Top qualities: Great Results, Expert, High Integrity. I have seen Craig grow his business from when he first started with us as our IT Consultant. He is great person all around. Easy to work with, very conscientious on his work, and always willing to help. He has worked extremely hard and I'm glad to see the rewards of his hard work with his company expanding and thriving. His Top qualities are: Great Results, Expert, High Integrity."

Carl Anderson Fred Anderson Toyota Raleigh, NC
Jaimin Anandjiwala testimonial

"I would recommend him to any client who is looking for any IT help for their organization. I have worked with Craig with the implementation of EMR (Electronic Medical Records) in the Durham area. He is extremely professional and very knowledgable with the current technologies. He ensured that we never had any issues with the IT infrastructure at the practice and that was one of the primary reasons that the implementation went smoothly. He scored high points with his client and us with his professionalism and knowledge and I would recommend him to any client who is looking for any IT help for their organization."

Jaimin Anandjiwala Director of Enterprise Business Division eClinicalWorks EMR
Joel Perrego testimonial

"Craig is very insightful and has the experience and expertise to fix any IT Support issue your company may run into."

Web Design and Marketing Agency in Raleigh, NC
Preston Development testimonial

"Petronella Technology Group, Inc. is responsive, professional, conversant and able to communicate extremely technical information in comprehendible terms. We have been working with Craig and his team for more than 16 years for all of our company's computer, network and IT Support needs in-house as well as for off-site offices. Everyone at Petronella Technology Group, Inc. is responsive, professional, conversant and able to communicate extremely technical information in comprehendible terms. Our confidence level has allowed us to recommend Petronella Technology Group, Inc. to long-time business partners and associates."

Construction Company in Cary, NC
Marshalls Locksmith testimonial

"We appreciated the quick response time and excellent follow-up. We recommend them very highly. We are extremely pleased with Petronella Technology Group, Inc. Our experiences working with Craig have always been excellent. You and your firm are able to diagnose and correct the problems very quickly and professionally. We appreciated the quick response time and excellent follow-up. We recommend them very highly."

Locksmith Service Company in Raleigh, NC
Roglieri Sales Training testimonial

"Craig is an absolute professional and a great pleasure to work with. would highly recommend Petronella Technology Group, Inc. and constantly receive positive feedback on Craig and his company."

Sales Training in Raleigh, NC
Nicholas Smith testimonial

"Craig is a wonderful partner who follows through with great service and good value. Craig is a wonderful partner who follows through with great service and good value. His knowledge of systems sets him apart from anybody else."

Nicholas Smith Southeastern Managing Director Winmark Capital