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ATTN Linux & Unix Clients: Update your dedicated server software immediately

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There is a recently-announced major security exploit.  Due to the severity rating of this vulnerability, we are informing all Petronella Technology Group, Inc. clients to encourage you to update your dedicated server software immediately.

This vulnerability affects all implementations of the Domain Name System (DNS) server Bind, which runs on your server and provides name resolution for your hosted domains. It potentially allows any remote attacker to disable your Bind DNS server which could cause an interruption in your Web, Email, and other services.

Fixing this vulnerability requires updating your "bind" packages and restarting the service.

All Petronella Technology Group, Inc. Support Engineers have been advised of this issue, and trained in the appropriate response procedure. If you would like our assistance to fix this vulnerability, please open a ticket with us by emailing

For most installations, we can typically resolve the issue within 15 minutes.  Some custom or more complex installations require more time.

Alternatively, you may wish to backup and perform a full software package update on your server at this time. Petronella Technology Group, Inc. recommends performing full software package updates at least on a quarterly basis.

Petronella Technology Group, Inc. customers who have purchased Level 2 or Level 3 Managed Service Plans will receive a separate notification, as management of these third-party security issues is included without incurring extra charges. If you're interested in upgrading your Managed Service Plan, more information is available here:

You can read more about this vulnerability here:

Thank you for your attention to this critical security issue.